Question 1

Do you accept insurance?

Accepted Answer

Grace & Pace Physio is a private-pay practice and does not submit claims to commercial insurance, Medicare, Medicaid, or TRICARE.

Question 2

Do you accept Medicare, Medicaid, or TRICARE?

Accepted Answer

No. The practice does not bill Medicare, Medicaid, or TRICARE. Medicare beneficiaries should contact the practice before scheduling so Rebecca can determine whether the requested service can be provided through the private-pay model.

Question 3

Can I use HSA or FSA funds?

Accepted Answer

Some clients may be able to use HSA or FSA funds for eligible healthcare expenses. Clients should confirm eligibility with their plan administrator.

Question 4

Do you provide superbills?

Accepted Answer

Superbill availability may vary by service and payer requirements.

Question 5

What is a Good Faith Estimate?

Accepted Answer

A Good Faith Estimate is a written estimate of expected charges for scheduled healthcare services when applicable for self-pay patients.

Question 6

Where do sessions take place?

Accepted Answer

Sessions can take place in your home, home gym, workplace, approved gym or host location, or military base setting when access requirements are met.

Question 7

Can Rebecca come to my home gym?

Accepted Answer

Yes. Rebecca can provide care in a home gym and can also help with equipment guidance, setup, and movement training.

Question 8

Can Rebecca work with me at a gym?

Accepted Answer

Yes, when the gym or host location allows access and any required permissions are handled.

Question 9

Can Rebecca come on a military base?

Accepted Answer

Base-access appointments may be available when access requirements are met.

Question 10

What areas do you serve?

Accepted Answer

Rebecca primarily serves Hampton Roads, Williamsburg, Yorktown, and nearby Virginia communities based on scheduling and travel feasibility.

Question 11

What happens during the first visit?

Accepted Answer

The first visit includes a detailed evaluation, discussion of your goals, movement assessment, review of your environment or equipment when relevant, initial treatment, education, and a personalized care plan.

Question 12

How long are sessions?

Accepted Answer

Most sessions are 60 or 90 minutes. Complex mobility, neurological, performance, and intensive sessions may be longer.

Question 13

Do I need equipment?

Accepted Answer

No. Rebecca brings necessary treatment equipment. If equipment would support your goals, she can recommend practical options.

Question 14

Can a caregiver or family member participate?

Accepted Answer

Yes. Caregiver or family participation can be helpful for mobility, transfers, home setup, and self-care routines.

Question 15

Do you work with spinal cord injury?

Accepted Answer

Yes. Rebecca works with people navigating spinal cord injury, partial spinal cord injury, and related mobility goals.

Question 16

Do you work with Parkinson's disease?

Accepted Answer

Yes. Care may include balance, gait, strength, mobility, pacing, home setup, and self-care strategies.

Question 17

Do you help with chronic pain?

Accepted Answer

Yes. Rebecca uses pain science education, manual therapy, movement retraining, pacing, flare-up planning, and self-management tools.

Question 18

Do you offer manual therapy?

Accepted Answer

Yes. Care may include hands-on manual therapy, pain modulation, mobility work, and movement retraining.

Question 19

Do you work with athletes?

Accepted Answer

Yes. Rebecca works with tactical athletes, BJJ athletes, strength athletes, powerlifters, Olympic lifters, and active adults.

Question 20

Can you help me prepare for deployment, competition, or a fitness test?

Accepted Answer

Yes. Rebecca offers goal-focused care for people preparing for a physical deadline, including deployment, competition, and performance testing.

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